top of page
-
How Do I Place An Order?PK Fine Imports accepts all of its orders online. Our site is completely secure. PK Fine Imports does not sell, share, or distribute your personal contact or credit card information. If you feel more comfortable, you can always call us and place an order if you want to talk about the pieces or have questions.
-
What Forms Of Payment Do You Accept?We accept Visa, MasterCard, American Express, and Discover cards.
-
How Do I Return An Item?PK Fine Imports is proud of the quality of our linens and wants you to be completely happy with your purchase. If within 30 days of receiving your items you are not completely satisfied with your purchase, we will gladly exchange or refund your unused merchandise, excluding delivery charges. Please note, we do not pay for return shipping for returns or exchanges. Please email us at info@pkfineimports.com for return instructions.
-
Can I Return or Exchange An Item I Received As A Gift?We will be glad to offer an exchange for any item of equal value to the gift you received, subject to availability, within 30 days of the shipping date. Please note, we do not pay for return shipping on returns or exchanges.
-
How Long Does It Take To Process An Order?Our French table linens which are often available in our warehouse are ready to be shipped out upon receiving and processing your order. We will notify if an item is on back order and when you can expect delivery.
-
How will my Order be shipped?PK Fine Imports offers FREE Ground shipping for all orders over $75. Orders under $75 will be charged a flat shipping rate of $12.99.
-
Can I Expedite My Order?Please contact PK Fine Imports at info@pkfineimports.com if you would like to arrange for expedited shipping.
-
How Do I Track My Order?You will receive a tracking number after your order has been shipped.
-
How Do I Apply A Promotional Code To My Order?If available, you will be able to enter promotional codes as you check out. All discounts will then automatically be applied.
-
Where Are Your Products Made?All of PK Fine Imports Fine Linens are made in France.
-
How Do I Contact You If I Have A Question About Your Products?If you are unable to find the answers to your questions through our website, please feel free to contact us through any of the means listed on our Contact Us page and we will be happy to assist you.
bottom of page